Stress-testing the CEO: Why a polished CV is no longer enough

Some characteristics remain fundamental to today’s CEO, says Fredy Hausammann, Managing Partner of Amrop in Switzerland. Communication skills. Strategic ability. And cognitive and creative intelligence, "are amongst the most validated success factors.”

Meanwhile, the need for other qualities is evolving. Naohiro “Nakki” Furuta is the Managing Partner of Amrop Jomon in Japan. He places less value today on overt charisma and power. “The current CEO needs more moderation, objectivity, an ability to stay calm.” And empathy is just as important. 

Amrop CEO Struggle Quest For Resilience Copy

“The CEO has to exemplify wellbeing, that’s the zeitgeist,” says Joseph Teperman, Managing Partner of Amrop in Brazil. Assessing the C-suite and board are two critical aspects of preparing a sustainable CEO hire. What about the candidate? “There is a high awareness of CEO capital, and the importance of the nomination,” says Fredy Hausammann. Given the stakes, the assessment of a CEO’s resilience requires a range of instruments, tests and investigations. From psychometric testing to deep interviewing, these blend data and discernment.  

Sandy McKenzie is a Managing Partner of Amrop in the UK. He asks: “What will this person look like under pressure? What blind spots appear?”  

Just as a CV can gloss over difficult moments, senior interviewees may throw up smokescreens. After all, leaders are primed to perform and manage impressions. Many find it difficult to discuss their weaknesses or failures, especially if they’re caught up in the vicious cycle seen in our last article. 

Nakki Furuta estimates that at least 60% of CEOs are incapable of the self-observation that enhances emotional intelligence. This matters, as EI and resilience are close bedfellows. “One factor for the 40% who can, is their experience of overcoming failure. The rest don’t admit to it.”  

Roland Theuws, a Partner in Amrop Netherlands, always asks candidates to give an example of something going wrong. He likes a tactic of his colleague Eelco van Eijck, who asks: “If you could buy a strength or a capability, which would it be? The candidate then has to admit what they lack. Some get nervous, start looking at the ceiling.” Candidates may offer platitudes or disguise a strength as a weakness: ‘patience’, or ‘slowing down’. 

“Self-questioning also means questioning one’s actions,” confirms Emilie Boullet Lacoste at Amrop NESS in France. “But they don’t have time – the world goes too fast today. And, because they're mostly very clever, they say they do. Then you ask them to give examples. And you have your answer.” 

Read the report

The CEO Struggle

Part 2 - The Quest For Resilience

6 building blocks for resilience

  1. Has a clear individual purpose. A ‘true north’ helps the resilient CEO to set boundaries and make decisions. It guides the leader through ambiguity, moral and strategic tensions. It provides gravitas & confidence, enabling the CEO to consistently and credibly embody the organization’s purpose - especially facing cynicism or mistrust.
  2. Practices agile leadership. Not relentlessly forcing one style, the resilient CEO, based in a well-anchored personality, flexes a portfolio of approaches to different groups and situations.  
  3. Cultivates emotional intelligence. The engine of the CEO’s resilience, EI transforms emotional awareness into constructive action, social connection and agile leadership. It comprises self-management, social awareness, relationship management, and self-awareness. It can also be enhanced - particularly through self-awareness. 
  4. Seeks and processes feedback. Proactively seeks relevant input and practices self-observation (seeing oneself through other people’s eyes). This nourishes self-awareness, self-knowledge and self-development.  
  5. Learns from failure. Sees failure as fuel, acknowledges and analyzes mistakes. Value isn’t created by polished resumés, but by difficulties.. 
  6. Ensures a healthy, mindful lifestyle. Resilient CEOs practice the obvious measures to combat stress & tiredness: sleep, sports, resting & resetting, avoiding addictions. Less obvious is mindfulness: writing, walking, yoga, the arts and meditation. Meditation has long-term effects on resilience.